Things to know before having your car repaired
1. Your
car is the second largest investment you're likely to make. Preserve its value
and your safety by having it repaired professionally.
2. Never
drive a car that could be unsafe because of damages.
3. Some
insurance companies may want you to visit their drive- in claims center before
having your car repaired. You can do this, or you may leave your car at your
collision repair shop and ask that the insurance company inspect the car there.
4. You
are not required by law to obtain more than one estimate or appraisal.
5. You
have the right to go to the repair shop of your choice. Your insurance company
cannot require you to go to a particular shop.
6.
Differences in repair estimates are common. A lower estimate may not include
all necessary work. If you're not sure why one estimate is different from
another you've received, ask the shop manager.
7.
Choose a shop that has uni-body repair equipment and certified (by I-CAR or
ASE, for example) Technicians.
8. Ask
if the shop will be using genuine manufacturer (OEM) replacement parts.
9. Ask
if the shop offers a repair warranty.
10. Let
the collision repair shop you choose help you negotiate your claim with the insurance
company, this often leads to a better deal.
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